We are dedicated to safeguarding your personal information and ensuring that it is treated with the highest level of care and responsibility. This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website, complete our contact forms, or use any of our services.
By visiting our website or submitting your personal details to us, you acknowledge that you have read and agreed to the terms outlined in this policy.
What Information Do We Collect?
We gather personal details to provide you with the best possible experience and service. The types of information we collect include:
- Personal Information: This includes your name, email address, phone number, and any other details you provide when you reach out to us through our contact forms or other communication channels.
- Medical Information: If you share any health-related details, such as your medical history, age, fertility concerns, or previous IVF treatments, we collect and store this information to offer tailored advice and solutions to meet your specific needs.
- Demographic Data: We may ask for demographic information such as your age, gender, or location to better understand your requirements and enhance our services.
How We Use Your Information
The information we collect from you is used for several key purposes:
- Providing Healthcare Services: We use your data to offer the healthcare services you’ve requested, such as scheduling consultations, conducting fertility assessments, and delivering IVF treatments.
- Communication: We utilize your contact details to respond to your queries, confirm appointments, send you important updates, or provide information about our services and promotions (if you’ve opted in to receive them).
- Service Improvement: Your information helps us understand your needs more clearly, allowing us to improve our services, enhance your experience, and ensure that we continue to meet your expectations.